(951) 847-6512 delia@hbcottages.com

Privacy Policy

Introduction Welcome to the HB Cottages website (www.hbcottages.com or the “Website”). The Website is owned by H.B. Pierside, LLC (“HB Pierside”, “we”, “us”). This written policy (the “Privacy Policy”) is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this Website and certain related services. Please be sure to read this entire Privacy Policy before using, or submitting information, to this Website

1. Policy
The policy of HB Pierside is to respect and protect the privacy of our users. To fulfill this policy, HB Pierside agrees to exercise the precautions set forth in this written policy (the “Privacy Policy”) to maintain the confidentiality of information provided by you in connection with accessing and using the Website. This Privacy Policy sets forth HB Pierside’s current policies and practices with respect to nonpublic personal information of the users of the Website. By using this Website, you agree with the terms of this Privacy Policy. Whenever you submit information via this Website, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

2. Collection of Information
HB Pierside only collects personal information about individuals when specifically and knowingly provided by such individuals. For example, when you make reservations through the Website’s management software provider, you will be asked to provide personal information such as your name, mailing address, e-mail address, date of birth, gender, phone number and billing/credit card information. Some or all of this information you provide to our management software provider may be shared with us to fulfill your specific request.

HB Pierside may also collect data through telephone calls, which may be recorded.  Those recordings are also subject to this Privacy Policy.

This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to a mailing lists.

3.  Inquiries/Submision of Information on Third-Party Sites

You may have sent inquiries to us through clickable links from other vacation rental sites (e.g. www.homeaway.com , www.vrbo.com, etc.).  In addition, you may make reservations through our management software provider.  Doing so means your personal information may be visible to those entities operating those websites and issubject to the privacy policies of those websites.

4. Security of Information
You can be assured that personal information collected through the Website is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our users is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only HB Pierside and selected contractors have access to via password. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

5. Passive Information Collection
As you navigate through a Website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.

A “cookie” is a bit of information that a Website sends to your Web browser that helps the Website remember information about you and your preferences.

“Session” cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on Web sites and to collect aggregate statistical information. This Website uses session cookies.

“Persistent” cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), helping to determine what areas of the Website visitors find most valuable, and customizing the Website based on your preferences. This Website uses persistent cookies.

“Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the Website server information such as the IP address and browser type related to the visitor’s computer. This Website uses Internet tags.

“Navigational data” (“log files,” “server logs,” and “clickstream” data) and “Internet Tags” are used for system management, to improve the content of the Website, market research purposes, and to communicate information to visitors. This Website uses navigational data.

6. Links
This Website may contain links to the websites of third parties not affiliated with HB Pierside. HB Pierside  is not responsible for the privacy practices or the content on any of these other websites, including any sites that may indicate a special relationship or “partnership” with HB Pierside. HB Pierside does not disclose unique identifiers to those responsible for the linked sites. The linked sites, however, may collect personal information from you when you link to their site. This collecting of information is not subject to the control of HB Pierside. To ensure protection of your privacy, always review the privacy policies of the sites you visit by linking from this Website.

If you accessed this Website through another website, you are consenting to your personal information being shared with the website you found this Website on.

7. Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. We never collect or maintain information at the Website from persons we know to be under age 13, and no part of our Website is designed to attract anyone under age 13. Please do not communicate with or contact us if you are under age 13.

8. Changes to this Privacy Policy
This Privacy Policy may change over time. HB Pierside will notify you by e-mail or letter to your last known address whenever we make any substantive changes to this Privacy Policy. If you do not accept the changed version (for example, if you do not approve of a different way that we intend to use personal information) you may let us know by letter or e-mail. If you do not respond with any objections, we will assume that you consent to changes in the Privacy Policy. Changes will not apply retroactively to personal information that was collected before the changes to the Privacy Policy, except as may be required by law.

9. Other Terms
Your use of this Website is subject to our Terms of Use.